Why
Upgrade?
As your business
grows and evolves over time, so does our software to help you
better accommodate the demands of your market. This is why upgrading
your Electronic Service Control (ESC) software is crucial to running
a successful business.If you're a company that aims for the future,
it only makes sense to stick with software that meets the same
objective. It would be foolish to try to compete in this fast
paced, technical industry with the technology of yesterday.
Coastal Computer
Corporation has been aggressively updating the ESC software to
make your job easier and to expose you to exciting new possibilities.
In the past year alone we have released two major versions and
over 50 minor updates to the software.
Before we
even consider releasing a new version of the ESC software, we
put it through vigorous testing here in-house. Once we verify
that the software works perfectly, we have members of our beta
testing program run the software during their daily operations
to see how it works in a real, live business environment. After
receiving feedback from our beta testers, and putting the software
through more in-house testing, we release it to the public. Unfortunately,
in the computer world, there are thousands of different scenarios
and unique computer system configurations we have no way of testing
that can create minor issues in the ESC program. Although, here
at Coastal Computer Corporation we aim for perfection, remember,
nothing in life is perfect. We are, however, pretty darn good.
Immediately
upon notification of a problem, our programming team starts working
on an update to fix the problem. These updates, or patches, are
then posted immediately on our web site. It is a good idea to
check our updates link at http://coastalcomputercorporation.com/html/updates.html
at least once a month to see if there have been any changes made
to the software that might affect you. On this page you can view
recent changes made to the software and the dates they occurred.
We even include easy-to follow directions for downloading and
installing the latest patch, so you can be assured that you are
always up-to-date.
Example:
4.1.1
02/15/2002
=============
Added city/state/zip
and promised time to Dispatch Summary.
As new hardware
is introduced, operating systems released, and drivers changed,
you can rest assured that Coastal Computer Corporation will quickly
adapt to changing conditions and provide you with reliable software
that will improve your business. All you need to do is download
it periodically to take advantage of it.