Why Upgrade?

As your business grows and evolves over time, so does our software to help you better accommodate the demands of your market. This is why upgrading your Electronic Service Control (ESC) software is crucial to running a successful business.If you're a company that aims for the future, it only makes sense to stick with software that meets the same objective. It would be foolish to try to compete in this fast paced, technical industry with the technology of yesterday.

Coastal Computer Corporation has been aggressively updating the ESC software to make your job easier and to expose you to exciting new possibilities. In the past year alone we have released two major versions and over 50 minor updates to the software.

Before we even consider releasing a new version of the ESC software, we put it through vigorous testing here in-house. Once we verify that the software works perfectly, we have members of our beta testing program run the software during their daily operations to see how it works in a real, live business environment. After receiving feedback from our beta testers, and putting the software through more in-house testing, we release it to the public. Unfortunately, in the computer world, there are thousands of different scenarios and unique computer system configurations we have no way of testing that can create minor issues in the ESC program. Although, here at Coastal Computer Corporation we aim for perfection, remember, nothing in life is perfect. We are, however, pretty darn good.

Immediately upon notification of a problem, our programming team starts working on an update to fix the problem. These updates, or patches, are then posted immediately on our web site. It is a good idea to check our updates link at http://coastalcomputercorporation.com/html/updates.html at least once a month to see if there have been any changes made to the software that might affect you. On this page you can view recent changes made to the software and the dates they occurred. We even include easy-to follow directions for downloading and installing the latest patch, so you can be assured that you are always up-to-date.

Example:

4.1.1 02/15/2002
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Added city/state/zip and promised time to Dispatch Summary.

As new hardware is introduced, operating systems released, and drivers changed, you can rest assured that Coastal Computer Corporation will quickly adapt to changing conditions and provide you with reliable software that will improve your business. All you need to do is download it periodically to take advantage of it.


©2000 Coastal Computer Corporation
44 Barkley Circle • Ft. Myers, FL 33907
Toll Free: 800-226-7529 Voice: 941-275-1991 Fax: 941-275-1979
E-mail:sales@ccc-soft.com